Shipping Policy

Effective Date: [14/02/2025]

At Trupt Agro, we are committed to delivering fresh and high-quality millets to your doorstep efficiently. Please read our shipping policy for details on delivery timelines, charges, and other important information.

1. Shipping Coverage

We currently ship across India.
For international shipping, please contact us at [support@truptagro.com] before placing an order.

2. Processing & Delivery Time

Order Processing Time: 1-2 business days.
Estimated Delivery Time:
- Metro Cities: 3-5 business days
- Non-Metro & Rural Areas: 5-7 business days
- Remote Locations: 7-10 business days
Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Charges

Standard Shipping: ₹[X] for orders below ₹[X].
Free Shipping: Available on orders above ₹[X].
Express shipping options may be available at an additional cost.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS.
You can track your order using the provided tracking number.

5. Delivery Issues

If your package is delayed, lost, or damaged, please contact us within 48 hours of the expected delivery date.
If the package is returned due to incorrect shipping details provided by the customer, re-shipping charges may apply.

6. Order Modifications & Cancellations

Orders can be modified or canceled within 12 hours of placing the order.
Once the order is shipped, modifications or cancellations are not possible.

7. Contact Us

For any shipping-related queries, reach out to us at:
📧 Email: [support@truptagro.com]